Our highest priority is to provide quality products and excellent service to our customers. We try to be easily accessible, addressing all inquiries and questions as efficiently as we can. Please let us know if there is anything we can do to improve your experience with Paper Dahlia.
We love this planet and do our best to help protect the environment. We use 100% cotton "tree free" papers and recycled paper envelopes with minimum 30% pcw. We do not offer printed catalogs or printed proofs which reduces paper consumption. We also recycle every scrap of paper that comes through our studio. In addition, we use recycled shipping materials whenever possible.
We take your privacy while you're shopping on our site very seriously. We will never share or sell your information to any third party, and the information we collect is solely used to contact you about your order.
At this time we accept Visa, Mastercard, American Express, and Discover through PayPal. PayPal is fast and easy, requires no PayPal account, and your credit card info is never shared with merchants. In addition, you may use a bank funds transfer through PayPal but this requires a 7 day wait. Please note, we accept personal checks but with a 7 day wait as well.
Paper Dahlia ships most orders with UPS Ground service. If you would prefer a faster service such as UPS 2Day or 3Day, please let us know at the time of final approval. Shipping charges are based on weight and distance.
For all orders shipped within the state of California a sales tax rate of 8.5% applies. We are not required to collect sales tax on any orders outside the state of California. Paper Dahlia is not responsible for any duty, tax, or fees for international orders.
Please note that upon final approval of your order we cannot accept returns due to any and all errors (such as misspelled words etc.). By approving your final proof you accept responsibility for the information and layout as shown. If errors are discovered after proof approval, we are required to charge for a reprint.